Modern JP products are sold on Amazon. We don't take orders or payments on modernjp.com. When you buy from us on Amazon, the order is sold by Modern JP and fulfilled by Amazon, so returns and refunds are handled by Amazon.
How to start a return: sign in to your Amazon account, go to Your Orders, find your Modern JP order, choose Return or replace items, and follow Amazon's steps. Return windows, eligibility, return shipping and refund timing all follow Amazon's policy for the item.
Damaged, defective or wrong item: start in Your Orders on Amazon. It's the fastest way to get a replacement or refund.
Questions about a product: for help with sizing, mounting or use, message us through our contact page.
Bought on another marketplace? If you bought a Modern JP product on Walmart, eBay or Etsy, returns and refunds follow that marketplace's policies.